Hello! I'm Jin, an experienced UX designer based in Lancaster, PA. Currently, I'm working with PenFed Credit Union. My passion lies in helping businesses thrive and expand by solving complex challenges and designing user-friendly products that resonate with customers.
UX Designer with Fintech Experience
"A hardworking individual with a growth mindset, he immediately embraced our team and contributed to our process. From supporting fellow designers to leading his own work stream, Jin consistently delivered feasible, desirable, and valuable designs. With his joyful demeanor, kindness, and smart sense of humor, Jin is a valuable asset to any team."
Ricki- Director of PenFed
Project: Redesign Legacy Design System
Client : PenFed Credit Union / Fintech
Involvement: System audit and system design.
Result: Reduced design audit errors by 15%. I helped achieve this by labeling, establishing UX guidelines, designing the system's foundational components, and making it responsive for mobile and web.
Reduced design errors by 15% by improving the design system.
HEALTHY WAY TO RELEASE STRESS
Project: JoySwipe
Role: UI/UX Designer
What: Research, Wireframe, Low/Hi Fidelity, Prototyping, Testing, and UI Redesign.
Result: We take care of the planning so you can have fun with friends.
Project: Buy Now Pay Later
Client : PenFed Credit Union / Fintech
Involvement: Research, Data Analysis, UX/UI, Biz Dev
Result: 15% increase in retention rate, reduced internal budget cost, and 20% decrease in complaint calls.
Buy Now Pay Later
Client : PenFed Credit Union / Fintech
Involvement: Research, Data Analysis, UX/UI, Biz Dev
Result: 15% increase in retention rate, reduced internal budget cost, and 20% decrease in complaint calls.
Reduce abandonment rate, increase conversation
Client : PenFed Credit Union / Fintech
Involvement: Research, UX/UI
Result: Reduced internal cost by 15%, decreased turnaround time by 5 days, and saved an average of 55 minutes in meeting time.
REDUCED COST BY 15% WITH INCREASE IN PRODUCTIVITY
